Privacy Policy

Ember AI · Effective date: 2025-12-08

Account: YesAds: NoPersonal data: CollectedDelete account

Overview

Transparent & user-focused

This Privacy Policy explains how Ember AI (“we”, “us”) collects, uses, shares, and protects information when you use Ember AI (the “Service”).

1) Information We Collect

Account & profile information

When you register or sign in, we may collect:

Email address
Phone number
Date of birth (year, month, day)
User type / accessibility preference (e.g., General user or Sign language user)

Usage & device information

We may collect basic technical information such as app version, device type, operating system, and general usage events necessary to operate and improve the Service.
(If you do not actually log analytics/events, you can remove this paragraph.)

Support communications

If you contact support, we collect what you choose to share (e.g., email content and screenshots) to help resolve your request.

2) How We Use Information

Provide the Service

Create and manage your account, authenticate you, and personalize the experience (for example, showing UI based on whether you are a General user or Sign language user).

Safety, security, and integrity

Protect the Service and users, prevent abuse/fraud, and troubleshoot issues.

Support

Respond to questions and provide customer support.

3) Sharing of Information

We do not sell your personal information.

Service providers

We may share information with trusted service providers who help operate the Service (e.g., authentication, hosting, database). They are required to protect your data and use it only for providing services to us.

Legal and safety

We may disclose information if required by law, or to protect rights, safety, and security.

With your consent

We may share information when you explicitly consent or request it.

4) Data Retention

We keep your personal information only as long as necessary to provide the Service, meet legal obligations, resolve disputes, and enforce agreements.
If you request deletion, we will delete or anonymize your personal information unless we are required to keep it for legal reasons.

5) Your Choices & Rights

You may request to access, correct, or delete your personal information by contacting us at info@emberacademy.io.

Account deletion steps are available here: https://emberacademy.ai/delete-account

Quick Facts

What we collect

Collected

Email, phone number, date of birth, and user type (general / sign language).

Not collected (typical)

Precise location, contacts, photos/files (unless you explicitly share via support).

6) Security

We use reasonable safeguards to protect your information (e.g., access controls, encryption in transit where applicable). No system is 100% secure.

7) Children’s Privacy

The Service is not intended for children under 13 (or the minimum age required in your country). If we learn we collected personal info from a child, we will delete it.

8) Third-Party Services

We may use infrastructure providers (e.g., hosting/database/authentication). If you use a specific provider (Firebase/Supabase/etc.), list it here for transparency.

9) Changes to this Policy

We may update this policy from time to time. We will post the updated version with a new “Effective date”.

Contact

Developer: Ember AI
Email: info@emberacademy.io
Website: https://emberacademy.ai
Account deletion: https://emberacademy.ai/delete-account

Last updated: 2025-12-08